Interchange, Inc.

Interchange, Inc. Frequently Asked Questions

  1. Can I use the Electronic Interchange Guide on a Network?
  2. How many people may use the CD Version?
  3. Are there price discounts for volume purchases and/or multiple purchases?
  4. Is custom database leasing available?
  5. What if I want to have shipping billed to my preferred vendor account?
  6. Do you ship world wide?
  7. What if I want to have my order payable by check?
  8. What forms of payment do you accept?
  9. Do you accept wire transfers?
  10. Do you accept mail/fax orders?

Can I use the Electronic Interchange Guide on a Network?
Each Electronic Interchange Guide is a single user CD, and must be in the drive for it to function. The program can be installed on multiple machines, but can only be in use where the CD resides. It will not function on a LAN.

How many people may use the CD Version?
The CD version was designed for a single user only.

Are there price discounts for volume purchases and/or multiple purchases?
Please call for specific pricing on volume orders.

Is custom database leasing available?
Please call for more information.

What if I want to have shipping billed to my preferred vendor account?
If you want to use your own shipping vendor and charge it to your own account please choose the shipping option "Charge My Account - Enter info in Ordering Instructions" - be sure to enter your shipping vendor name and account number in the "Ordering Instructions" box. You will see a $10.00 charge that is for handling, which applies to all orders.

Do you ship world wide?
Yes. We use DHL for overseas orders and UPS for all others, unless you choose to use your own shipper and provide us your account information so it can be directly charged to your account.

What if I want to have my order payable by check?
Simply place your order using the shopping cart. Under Select payment type choose "Check In Advance". Please note your oder will not be shipped until we receive payment.

What forms of payment do you accept?
Visa, MasterCard, and American Express credit cards, wire transfers and checks.

Do you accept wire transfers?
Yes. A $50.00 fee applies to all wire transfers. When using this payment method at the shopping cart screen be sure to click the link CLICK HERE to add this wire transfer fee to add the fee. If you do not add this wire transfer fee we will add the fee manually when we process your order.

Please contact Interchange at 800-669-6208 or 763-694-7596 for wire transfer account information.

Do you accept mail/fax orders?
YES! Add the items you want to your shopping cart. Click on the "Checkout" button and complete all fields. Then print the page.
Fax order to USA Toll Free: 1-800-729-0395 or International +763-694-7117
Mail order to INTERCHANGE, INC., 5701 - Kentucky Avenue North, Suite 205., Crystal, MN 55428 USA
Checks should be made payable to Interchange, Inc. All payments due in US dollars drawn on a US bank.
Proformas will be sent upon request.

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INTERCHANGE, INC. - 11501 Welcome Cir. N., Champlin, MN 55316
P.O. Box 234, Champlin, MN 55316-0234
TEL 800-669-6208 or 763-694-7596 ~ FAX 800-729-0395 or 763-694-7117
E-Mail: sales@interchangeinc.com

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